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Privacy Policy

Customer Care

At Health Trenz, we prioritize the privacy and safety of our customers. We are committed to transparently communicating how we utilize and safeguard your personal information. Rest assured, any data shared with us is handled with the utmost security and confidentiality. 

 

Our website address is healthtrenz.com. This Privacy Policy explains how we collect, use, and protect the personal information of our users and customers. By using our Website and services, you consent to the collection and use of your personal information as described in this policy.

Information We Collect

We may collect the following types of personal information when you interact with our Website:

 

Personal Information:

  • Name

  • Email address

  • Payment information (via third-party processors)

  • Phone number (if applicable)

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Automatically Collected Information:

  • IP address

  • Browser type and version

  • Device information (e.g., operating system, screen resolution)

  • Usage data such as pages visited, time spent on the Website, and navigation patterns

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Payment Information:

Payment processing for purchases including eBooks is handled through a secure third-party payment provider (Stripe). We do not store or manage your full payment information.

How We Use the Information

We may use the information collected for the following purposes:

  • To process your orders and deliver digital products

  • To send you important information regarding your purchases or changes to our policies

  • To provide customer support

  • To send newsletters, updates, or promotions (if you have opted in)

  • To improve and personalize your experience on the Website

  • For analytics and marketing purposes, including tracking behavior through cookies and similar technologies

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. Cookies are small text files stored on your device that allow us to recognize your preferences.

You can control or delete cookies through your browser settings. However, disabling cookies may impact certain functionality of our Website.

Sharing of Information

We may share your personal information in the following circumstances:

  • Service Providers: We work with third-party service providers including Wix and Stripe to facilitate our services. These providers have access to your personal information only to perform specific tasks on our behalf.

  • Legal Compliance: We may disclose your information to comply with legal obligations, regulations, or valid requests from governmental authorities.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Our payment providers use encryption technologies to secure sensitive financial data, and we regularly review our security practices to safeguard your information.

Your Rights

You have the following rights concerning your personal data:

  • Access and Correction: You may request access to or correction of your personal information stored by us.

  • Deletion: You may request the deletion of your data from our records.

  • Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

Contact Information

​​​If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

  • Email:

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